Privacy Policy

Personal Data Protection Terms

I. Basic Provisions

1. The personal data controller pursuant to Article 4(7) of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as: “GDPR“) is Thi Hong Vân Tran, Company ID: 72194154 with its registered office at Svobody 533/9, 350 02 Cheb (hereinafter referred to as: “Controller“).
2. The contact details of the controller are:

Address: Thi Hong Vân Tran, Svobody 533/9, 350 02 Cheb

e-mail: info@hotelegeriacheb.cz  phone: +420 354 430 046

1. Personal data means any information about an identified or identifiable natural person; an identifiable natural person is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

II. Sources and categories of personal data processed

1. The controller processes personal data that you have provided to it or personal data that the controller has obtained based on the fulfillment of your order:

• name and surname
• e-mail address
• postal address
• telephone
• …

1. The controller processes your identification and contact data and data necessary for the fulfillment of your order:

• • The controller processes your identification and contact data and data necessary for the fulfillment of your order:
    • Your name and surname
    • e-mail address
    • postal address
    • telephone
    • …
  • 1. The controller processes your identification and contact data and data necessary for the fulfillment of your order:
    •  

contract.

III. Legal reason and purpose of processing personal data

1. The legal reason for processing personal data is

• performance of the contract between you and the administrator pursuant to Article 6(1)(b) of the GDPR,
• fulfillment of the administrator’s legal obligation pursuant to Article 6(1)(c) of the GDPR,
• the administrator’s legitimate interest in providing direct marketing (in particular for sending commercial communications and newsletters) pursuant to Article 6(1)(f) of the GDPR,
• Your consent to processing for the purposes of providing direct marketing (in particular for sending commercial communications and newsletters) pursuant to Article 6(1)(a) of the GDPR. a) GDPR in conjunction with Section 7(2) of Act No. 480/2004 Coll., on certain information society services in the event that no goods or services have been ordered.

1. The purpose of processing personal data is

• to process your order and exercise the rights and obligations arising from the contractual relationship between you and the administrator; When placing an order, personal data is required that is necessary for the successful processing of the order (name and address, contact), the provision of personal data is a necessary requirement for the conclusion and performance of the contract, without the provision of personal data, the contract cannot be concluded or fulfilled by the administrator,
• fulfillment of legal obligations towards the state,
• sending commercial communications and carrying out other marketing activities.

1. The administrator makes automatic individual decisions within the meaning of Article 22 of the GDPR. You have given your explicit consent to such processing.

IV. Data retention period

1. The controller stores personal data

• for the period necessary to exercise the rights and obligations arising from the contractual relationship between you and the controller and to assert claims from these contractual relationships (for a period of 15 years from the termination of the contractual relationship).
• for the period until the consent to the processing of personal data for marketing purposes is revoked, for a maximum of 10 years if the personal data is processed on the basis of consent.

1. After the expiry of the personal data retention period, the controller deletes the personal data.

V. Recipients of personal data (subcontractors of the controller)

1. The recipients of personal data are persons

• participating in the delivery of goods/services/payments under the contract,
• providing e-shop operation services and other services in connection with the operation of the e-shop,
• providing marketing services.

1. The Administrator does not intend to transfer personal data to a third country (a country outside the EU) or an international organization. Recipients of personal data in third countries are providers of mailing services / cloud services.

VI. Processors of personal data

1. The processing of personal data is carried out by the controller, but personal data may also be processed for it by the following processors:

• the Mailchimp service provider,
• or another provider of processing software services and applications, which the controller does not currently use.

VI. Your rights

1. Under the conditions set out in the GDPR, you have

• the right to access your personal data pursuant to Article 15 of the GDPR,
• the right to rectification of personal data pursuant to Article 16 of the GDPR, or restriction of processing pursuant to Article 18 GDPR,
• the right to erasure of personal data pursuant to Article 17 GDPR,
• the right to object to processing pursuant to Article 21 GDPR,
• the right to data portability pursuant to Article 20 GDPR and
• the right to withdraw consent to processing in writing or electronically to the address or e-mail of the controller specified in Article III of these terms and conditions.

1. Furthermore, you have the right to file a complaint with the Office for Personal Data Protection if you believe that your right to personal data protection has been violated, or to go to court.

VII. Personal data security conditions

1. The controller declares that it has taken all appropriate technical and organizational measures to secure personal data.
2. The controller has taken technical measures to secure data repositories and repositories of personal data in a documented form.
3. The Administrator declares that only authorized persons have access to personal data.

VIII. Final provisions

1. By submitting an order from the online order form, you confirm that you are familiar with the terms and conditions of personal data protection and that you accept them in full.
2. You agree to these terms and conditions by checking the consent via the online form. By checking the consent, you confirm that you are familiar with the terms and conditions of personal data protection and that you accept them in full.
3. The Administrator is authorized to change these terms and conditions. The new version of the terms and conditions of personal data protection will be published on its website and at the same time it will send you a new version of these terms and conditions to your e-mail address that you provided to the administrator.

These terms and conditions will enter into force on 1 June 2026.