Rooms Hotel Egeria
Perfect stay
Important information
- Check in: 14:00
- Check out: 11:00
- Hotel parking FREE
- Pet Friendly
- Historical Center
- We are not wheelchair accessible
- Hotel restaurant
- Group bookings
You can use
Take advantage of our hotel services
and enjoy your rest to the fullest!
and enjoy your rest to the fullest!
Our services
Hotel rooms
Hotel Egeria is located in the heart of the historic town of Cheb at Svobody 9 and offers its guests a cozy environment with a family atmosphere.
- Historic town center
- Newly renovated rooms
Hotel restaurant
A gastronomic experience in an authentic setting with an emphasis on high standards of service.
- Cuisine: modern Czech and international dishes made from local ingredients.
- Atmosphere: elegant design with plenty of natural daylight.
Hotel parking
Safe and convenient parking directly on the hotel premises with a high standard of service.
- Limited number of parking spaces
- Security: the area is continuously monitored by a camera system.
- Accessibility: direct access to the hotel reception.
What you need to know
I need help completing my reservation.
Can I book multiple rooms at once?
How can I modify my hotel reservation?
What are the cancellation policies for my reservation?
How do I cancel a reservation?
If you need help with your online booking or navigating our website, please email our online support team. Please provide as much detail as possible about the specific issue you are having, including the route you have chosen and any data entries you made prior to the error. This will help us recreate the issue and provide the best solution. While our team can assist you with your booking, they cannot make it for you. To make a booking by phone, please contact reception on +420 354 430 046.
Yes, you can. When booking online on our website, simply enter the required number of rooms and select their type in the booking form. Group bookings: If you plan to book more than 5 rooms at once (e.g. for a corporate event, delegation or wedding), we recommend contacting our reservations department directly. For larger groups, we will be happy to prepare an individual price quote and arrange rooms close to each other.
Booking directly through the hotel (website, email, phone)Online: If you have an account or a link from the confirmation, change the date or rooms directly in the booking system.Email / Phone: Contact our reception or reservations department directly. Have your name and reservation number ready. Booking through an intermediary (Booking.com, Expedia, etc.)App / Website: You must make changes directly in the self-service of the portal where you booked the room.Conditions: Changing the date is governed by the cancellation conditions of the selected tariff (whether the reservation is flexible or non-refundable).
Cancellation policies depend on the type of rate you selected when booking and how you booked your room. Here are the most common options: Flexible rate (Standard): The reservation can usually be canceled or changed free of charge up to a certain time before arrival (most often 24 to 48 hours before check-in). Non-refundable rate (Non-refundable): This rate tends to be cheaper, but payment is taken immediately after the reservation is made and the money is not refunded in the event of cancellation or no-show. Booking via Booking.com / Expedia: You can find the terms and conditions directly in your confirmation email or in the application of the given portal in the "My reservations" section.
The process for canceling a reservation depends on where and how you originally made it. Here are the most common methods:Through an intermediary (Booking.com, Expedia, etc.): Open the confirmation email from the company or log into their app. Click the "Cancel reservation" button in your trip details.Directly through the hotel website: If you booked through our booking system, click the "Manage reservation" link in your confirmation email and select cancel.By email or phone: If you made the reservation in person with the front desk, please email or call us. Always include your name and reservation number.
